Find answers to common questions or get in touch with our support team.
Download CreditSpire from the App Store or Google Play, then tap "Sign Up" to create your account using your email address.
Yes! We use bank-level encryption (AES-256) and never store your actual bank credentials. Your data is protected with row-level security.
Go to Transactions → tap the upload icon → select your CSV file. CreditSpire automatically detects and categorizes your transactions.
Free includes basic budgeting and transaction tracking. Premium adds unlimited budgets, AI insights, family sharing, and advanced analytics.
Manage your subscription through your device's app store settings (Apple App Store or Google Play Store).
Refunds are processed through Apple or Google. Contact their support with your purchase details for refund requests.
Go to Profile → Account Settings → Delete Account, or visit our account deletion page.
Yes! Go to Profile → Export Data to download all your transactions and budgets in CSV format.
Our support team is here to assist you.
Chat directly from the app
Profile → Help & Support → Chat